property overview

FAQ’s


Booking Questions

Q. Do you charge a card supplement for payment by debit or credit cards?

No – payment by debit card and credit cards are not subject to a supplement.

Q. How much do we need to pay when we make our booking?

A deposit of 50% is payable when a booking is made.

Q. When do we need to pay the balance on our holiday?

The balance on a holiday is payable 21 days before the date the holiday is due to start. If the holiday is booked less than 21 days before it is due to start, the balance and deposit are payable together at the time the holiday is booked.

Holiday Questions

Q. What time can we arrive at our holiday home?

You can arrive any time from 3:00 PM on the date of your arrival.

Q. What time do we need to leave on our departure day?

We kindly ask that you depart the property by 10:30 AM.

Q. Are we able to bring our dog?

Cot Cottage allows up to 2 dogs per stay.

Q. Are linen and towels included?

All bed linen and towels are provided for the number of guests staying in the holiday home. The only towels you might need to bring are beach or swimming towels, and where pets are allowed towels for pets if you are taking them on holiday with you.

Q. Is the cost of electricity/gas included?

Yes the cost of electricity and gas are included in the rent for your holiday home.

Q. How will we find our holiday cottage?

When the balance is paid for your holiday, full directions and contact details will be sent by email or post, along with the confirmation of payment.

Q. Where will we get the keys?

Arrangements for getting the keys will be confirmed upon booking.

About Cot Cottage

Unique self-catering cottage in the Dumfries & Galloway countryside with outdoor hot tub, unspoilt views and contemporary design.

Cot Cottage is set in eleven acres of peaceful countryside with a private loch and un-spoilt grounds. There is abundant wildlife and plenty of activities, with stunning walks and cycle rides straight from the door.

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Contact Details

Cot Cottage, Ringford, Castle Douglas,
Dumfries & Galloway DG7 2PS

Tel. 07967 807375
Email. info@cotcottage.co.uk

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